Share this Job

Dispute Resolution Case Associate


Date: May 25, 2023

Location: Incheon, South Korea (ICN), KR

Company: Green Climate Fund

Date: 25 May 2023
Grade: IS-1
Deadline: 18 June 2023 (11:59 PM KST)
Job Category: International
Salary: USD 83,200 net (plus attractive benefits), that include the following allowances (as appliable): Relocation, housing, dependency, education assistance and home country travel)


The mission of the Green Climate Fund is to assist developing countries to respond to climate change while bringing prosperity to their people.

Established in 2010, the GCF invests in transformational climate projects in the developing world. The Fund makes an ambitious contribution to global climate action and channels significant financial resources into developing countries to help build low-emission and climate-resilient societies. It is country-driven and undertakes actions that reflect the circumstances of each country concerned and its national aspirations. The GCF is a key enabler of the 2015 Paris Agreement on Climate Change.

Since its establishment, the GCF has approved 209 projects in 123 countries and has committed USD 11.4 billion in climate finance. In addition, it has built up an extensive program to support developing countries to identify their needs, in particular, those who are most vulnerable to climate change impacts.

The GCF’s diverse workforce is advancing its mission from its headquarters in South Korea. Our talented staff makes unique contributions to the Fund, enriching the institution through their combined expertise and professional commitment.

Position Objective
The Dispute Resolution Case Associate supports the dispute resolution function of the Independent Redress Mechanism Unit (IRM). This involves, amongst others, managing and tracking the IRM’s dispute resolution cases, including through Case Management System, engaging in formal procedural and substantive communications with the parties involved in the IRM’s dispute resolution cases, supporting the Compliance and Dispute Resolution Specialist with the facilitation of disputes when necessary, and producing reports and managing logistics in relation to its dispute resolution processes. The Dispute Resolution Case Associate also assists the Compliance and Dispute Resolution Specialist with the communications, logistics and preparation of materials for capacity building initiatives of the IRM for the GCF’s Direct Access Entities, with a particular emphasis on dispute resolution methodologies. The Dispute Resolution Case Associate works collaboratively with Procurement and Human Resources (HR), as well as the Head of the IRM and the IRM’s Compliance and Dispute Resolution Specialist, to ensure that the IRM deploys the necessary resources to process the IRMs’ dispute resolution cases in a timely fashion and in compliance with its procedures.



  • Provides efficient and timely assistance to the Compliance and Dispute Resolution Specialist in processing dispute resolution cases and in building the capacity of grievance redress mechanisms of the GCF’s Direct Access Entities. 
  • Exercises fair and impartial judgment in making procedural and substantive recommendations regarding the dispute resolution process of the IRM
  • Maintains the case register and Case Management System in relation to the IRM’s dispute resolution cases



  • Maintain and manage communication with the dispute resolution team and the parties and stakeholders involved in a specific case as necessary
  • Ensure consultants assigned to cases adhere to the IRM’s procedures and guidelines and the GCF procurement policies
  • Identify and liaise with experts relevant to the dispute resolution and capacity building functions of the IRM, including maintaining a roster of experts
  • Closely coordinate with the Communications Associate to ensure effective communication regarding the IRM’s dispute resolution cases
  • Engage with independent accountability mechanisms of other international financial institutions to share and learn lessons
  • Communicate with grievance redress mechanisms of the GCF’s Direct Access Entities to help build their capacity



  • Provide administrative support on dispute resolution cases by hiring consultants, drafting case budgets, arranging mission trips, etc.
  • Administers, fosters and maintain an up-to-date Case Management System and case register in relation to the IRM’s Dispute Resolution cases and ensure all relevant and important information is saved in the CMS in line with the internal procedures
  • Assist the Compliance and Dispute Resolution Specialist in producing advisory notes based on the dispute resolution cases of the IRM or other independent accountability mechanisms
  • Closely coordinate with the Registrar and Case Officer to accurately and efficiently manage the case register and the Case Management System
  • Assist in the drafting of reports, publications and other communications products relevant to the IRM’s dispute resolution cases
  • Conduct and provide in-depth research and data analysis that include information retrieved from accessible internal and external sources, summary information on the request/complaint, detailed information regarding the parties to the request, contextual analysis including local, cultural and other conditions relating to the case
  • Present on the dispute resolution functions and processes of the IRM in outreach and other relevant events
  • Organise and prepare events and trainings related to the capacity building function of the IRM
  • Draft meeting minutes or other records of proceedings
  • When delegated, manage the facilitation of dialogues with and between parties in the context of dispute resolution processes
  • Assist the Compliance and Dispute Resolution Specialist in designing dispute resolution processes


Requirements (Education, experience, technical competencies required of the job) 

  • Master’s degree in dispute resolution, law, social sciences or any related field
  • Mediation training, with an emphasis on multi-stakeholder environmental conflicts. Or bachelor’s degree plus two (2) more years of experience
  • Minimum of two (2) years of relevant work experience is required; 
  • Experience working with, or detailed knowledge of, social and environmental accountability mechanisms is highly preferred;
  • Experience with HR and Procurement processes is desired; 
  • Experience working in an international environment is a plus;
  • Experience in organizing trainings;
  • Good knowledge of office technology such as MS office package is required, and experience in working with databases, particularly prior knowledge of case management software is desirable; and
  • Experience working with confidential and sensitive information is valued.
  • Good knowledge of the GCF’s organisational structure, goals and policies, including the environmental and social safeguards framework;
  • Ability to draft key documents related to the dispute resolution function of the IRM;
  • Good understanding of the IRM’s procedures;
  • Strong analytical skills and problem-solving abilities;
  • Strong organisational skills coupled with the ability to translate complex rules and procedures into practical actions and applications;
  • Ability to deal with large volumes of work under time pressure with a high level of accuracy and attention to detail;
  • Ability to organise his/her work, set priorities, meet critical deadlines, and follow up on assignments with minimum direction;
  • Strong teamwork and interpersonal skills, and highly developed cultural sensitivity in communicating with all levels of staff and external clients, both orally and in writing; 
  • Ability to work independently and as part of a team; and
  • Willingness to travel to developing countries at short notice, including remote and, sometimes, unstable areas.
  • Fluency in English is required; 
  • Knowledge of another United Nations language is an advantage; and
  • Knowledge of any other language spoken in an area where GCF projects and programmes are being implemented is desirable. 



The closing date for application is 18 June 2023. Applications submitted after the deadline may not be considered.


*The person assessed by the Selection Panel as most suitable for the position will be proposed for appointment. Selection among short-listed candidates will also take into account performance at interview, appropriate testing, and references. 


Applications from women and nationals of developing countries are strongly encouraged.