Registrar and Compliance Specialist (RCS)

Grade: IS-3
Deadline: 20 March 2025 (11:59 PM KST)
Job Category: International
Salary: USD 108,700 (plus attractive benefits, that include the following allowances (as applicable)): Relocation, dependency, housing, education assistance and home country travel.

Introduction
The Green Climate Fund is the world’s largest dedicated multilateral climate fund and invests in impactful, innovative, catalytic programs and projects in developing countries across the globe. The GCF has a portfolio of 297 projects across 133 countries, with a total commitment of USD 16.6 billion to date.

In 2023, an additional USD 12.8 billion was pledged, to support our new strategic and programming cycle from 2024-2027; our ambition is to grow to become at least a USD 50 billion fund by 2030. Rooted in the core objectives of impact and efficiency, access and a focus on the most vulnerable, and mobilizing a much higher scale of public and private sector financial flows for climate action we have an unparalleled scale of resources, which, together with our risk appetite and flexibility allows us to bring together different partners and stakeholders in innovative partnerships for profound impact. 

GCF is seeking a top-tier individual with a demonstrable track record of harnessing experience, energy and networks to tackle complex global climate change challenges. You will be committed to making a positive, measurable difference through a mission-driven role, and thrive in a fast-paced, diverse environment.  

You will be able to quickly scan and analyze complex, competing issues and lead significant sized teams to find solutions in evolving contexts, across multiple geographic locations. 

You will be a nurturer of people: recognizing and growing the talent around you, exemplifying values of transparency, respect and innovation.

You will be committed to learning, knowledge-sharing, convening and communicating with partners to work together to ideate, develop and implement climate action initiatives that make a profound difference to people and planet.

You will join a team of talented, committed individuals representing almost 80 nationalities contributing skills and experience from academic, scientific, private, government and nonprofit backgrounds.  Together, we work with governments, communities and civil society, technical agencies, and the private sector across the world.

Interested in more information? 
Learn about working for GCF: https://www.greenclimate.fund/about/careers 
View current vacancies: https://jobs.greenclimate.fund/

About the Green Climate Fund (GCF)
Set up in 2010 by the 194 countries who are Parties to the United Nations Framework Convention on Climate Change (UNFCCC), GCF takes its responsibility as the world’s largest dedicated multilateral climate fund to heart.  GCF funds transformative climate projects across the developing world, supporting countries in their responses and actions to tackle climate change while fostering sustainable development within their communities. 

Our country-driven approach ensures that our actions are tailored to the unique circumstances and national aspirations of each nation we support. Besides channeling public and private sector investment through a broad range of financing instruments, GCF builds the capacity of developing countries to take climate action through an extensive Readiness Programme ensuring countries are increasingly well-equipped and financed to manage their climate futures.

Headquartered in the Republic of Korea, GCF operates with a diverse and talented workforce of over 300 people. 
 

Position Objective
The Registrar and Compliance Specialist (RCS) will report to the Head of the Independent Redress Mechanism (IRM) and leads the registrar function in respect to complaints, reconsideration requests, suo moto investigations and Information Appeals cases. This includes managing eligibility determinations, preliminary inquiries, and comprehensive case handling from initial inquiry to closure, with a focus on ensuring the integrity and efficiency of the case cycle and its appropriate documentation in the public register and internal systems.

The RCS functions as the central focal point of the IRM, both internally and externally: Responsible for maintaining the Case Management System and case register, coordinating workflow within the IRM team, and, under a delegation of authority by the Head of the IRM, making critical procedural and substantive determinations. Additionally, the RCS will prepare and oversee all formal communications with all stakeholders (GCF management and external), engage for the request of relevant information and documents and ensure compliance with IRM procedural standards.  As a central focal point for both internal and external engagement, the RCS will ensure seamless coordination across the IRM.

The RCS will report on trends from complaint reviews, will provide recommendations for improvements and will ensure IRM SOPs are reviewed and updated periodically.

Where called upon, the RCS will contribute to the handling of compliance cases in close coordination with and under the guidance of the Compliance and Policy Lead.
 
Where called upon, the RCS will collaborate with Procurement, Human Resources, and other relevant internal teams to ensure effective recruitment and compliance for staff, interns, and consultants. 

Purpose 

• Adapts case management processes and policies to effectively deliver a portfolio of complaints, reconsideration requests, and investigations. Ensures SOPs / procedures are aligned with evolving operational needs, enhancing the IRM’s ability to manage cases efficiently and fairly.
• Captures and analyzes key aspects of client needs and the operational environment to inform case strategy and decisions. Utilizes these insights to optimize project design and service delivery, ensuring that the IRM’s approach is tailored for optimal case outcomes and stakeholder engagement.

Engagement

• Leads as the central focal point of the IRM, overseeing all case-related communications and serving as the primary contact for both internal and external stakeholders on procedural and substantive issues. In this senior role, the  Registrar and Case Specialist ensures strategic alignment and consistency in messaging across the organization.
• Persuades and secures collaboration by fostering strong, empathetic relationships with colleagues, clients, and stakeholders. The  Registrar and Case Specialist  leverages a deep understanding of differing perspectives and complementary interests to build consensus, ensuring effective case outcomes and strengthening the IRM's influence.
• Drives stakeholder engagement by raising the profile of the IRM and enhancing its visibility both internally and externally. Through strategic inreach/outreach, the  Registrar and Case Specialist builds awareness of the IRM’s role among potential complainants, Direct Access Entities, civil society, the secretariat and the general public, positioning the IRM as a trusted resource for redress.

Delivery

• Oversees and adapts the implementation of case cycles, organizing internal workflows to ensure the timely assessment of complaints and requests in line with the IRM's Procedures, Guidelines, and Supporting Operating Procedures.  
• Drafts, edits, and refines specialized documents, including case reports, IRM correspondence, procedures, publications, and other communication materials. The incumbent anticipates unique resource needs and operational dimensions, ensuring that documents and work outputs are tailored to support efficient project and service delivery

Requirements (Education, experience, technical competencies required of the job)

• Minimum of 7 years of relevant work experience is required;  
• Master’s degree in law, social sciences, human rights, public policy or a related field or a Bachelor's degree in similar fields with an additional two years of relevant experience may be considered in lieu of the Master’s degree requirement. 
• Experience working with, or a detailed knowledge of, social and environmental accountability and grievance redress mechanisms is an advantage;  
• Experience working with local communities and civil society organizations is an advantage;  
• Good knowledge of office technology such as MS office package is required, and experience in working with databases, particularly prior knowledge of case management software is desirable; 
• Experience working with confidential and sensitive information is desirable;   

Skills:  

• Advanced Analytical and Strategic Problem-Solving Skills: Ability to not only analyze complex case data and processes but also to develop strategic insights that drive improvements in case management and decision-making. Applies critical thinking to anticipate challenges and proactively adapt procedures to align with operational objectives.
• Expert Organizational Skills with Strategic Application: Demonstrates the ability to translate complex rules, policies, and guidelines into efficient, practical actions that drive high-impact results. Skilled in optimizing workflows and aligning resources to ensure effective project delivery, even in dynamic and high-pressure environments.
• Proven Leadership in Stakeholder Engagement: Builds and maintains strong, strategic relationships with internal and external stakeholders, across diverse functions and cultures. Uses persuasion and empathy to secure collaboration, ensuring mutual interests are recognized and supported.
• Resilience Under Pressure with High Accuracy: Excels at managing large volumes of complex work with tight deadlines while maintaining exceptional accuracy and attention to detail. Exhibits the ability to prioritize and execute critical tasks independently with minimal supervision, ensuring timely delivery of high-quality outputs.
   

The closing date for application is 20 March 2025. Applications submitted after the deadline may not be considered.

*The person assessed by the Selection Panel as most suitable for the position will be proposed for appointment. Selection among short-listed candidates will also take into account performance at interview, appropriate testing, and references. 

Applications from women and nationals of developing countries are strongly encouraged to apply.